For those of you following the saga, the Charmin Corporation has responded to my complaint regarding their subpar generic toilet tissue.

A letter I received a few days ago:

Dear Mr. Duffy

Thanks for your recent email message about Charmin.

We appreciate your feedback, and I’m sharing your comments with the rest of our team. In the meantime, I hope you enjoy the enclosed.

Thanks again for getting in touch with us.


Donna Eichorst

Consumer Relations

Procter and Gamble Company

She kindly enclosed a coupon good for any 12-roll package of Charmin Toilet Tissue. It will go to good use.